365cuci Platform Terms & Conditions of Use

1Introduction & Acceptance of Terms

365cuci is an online gaming platform offering a wide range of games — including slots, sports betting, fish shooting games, bingo, and table games — to registered members in Malaysia. The platform is operated exclusively through the official website at https://365cuci.onl and the official mobile app, available for download on the Download ours.

These Terms & Conditions take effect from the date you register an account with 365cuci. Continued use of the platform after any amendments to the terms constitutes your acceptance of the updated terms. If you do not agree with any part of these terms, please discontinue use of the platform and contact our support team to close your account.

This document should be read together with Privacy Policy and Responsible Gaming Guide ours, all of which together form the entire agreement between you and 365cuci.

2Membership Eligibility

To become a 365cuci member and use our services, you must meet all of the following eligibility requirements at all times:

• At least 18 years old on the date of registration.
• Possess full legal capacity to enter into binding agreements.
• Not residing in any jurisdiction that prohibits or restricts the use of online gaming platforms.
• Not having had an account at 365cuci previously terminated due to a breach of terms.
• Register on your own behalf and not on behalf of any other person.
• Not appearing on any self-exclusion list or platform ban list.

365cuci conducts an identity verification process (KYC — Know Your Customer) on all new accounts and accounts requesting withdrawals above certain limits. This process requires you to submit a valid government-issued ID such as a MyKad, passport, or active Malaysian driving licence.

3Account Registration

Each player is only permitted to hold one (1) account only at 365cuci. This includes accounts registered using the same name, email address, phone number, IP address, or payment information. Holding multiple accounts — whether intentional or not — is a breach of terms and may result in the suspension of all accounts concerned.

During registration, you are required to provide accurate, complete, and up-to-date information. The details required include:

• Full name as stated in your identification document
• Exact date of birth
• An active and reachable email address
• Mobile phone number registered in your name
• A strong and unique password

You are fully responsible for keeping your account information up to date. If any of your personal details change, please update them via the account settings page or contact our customer support team promptly.

4Deposits & Payments

365cuci supports a range of popular payment methods in Malaysia to make depositing easy. Accepted methods include FPX, DuitNow QR, Touch 'n Go eWallet, Boost, and direct bank transfers to major local bank accounts.

The following terms apply to all deposit transactions:

• Deposits must be made in your own name. Third-party deposits — including those from family members — are not accepted and will be returned.
• The minimum deposit limit is as stated on the Deposit for each payment method.
• Deposits are processed automatically and are typically credited within 1 to 5 minutes.
• If your deposit has not been credited after 15 minutes, please contact customer support with proof of transaction.
• 365cuci does not charge any additional fees for deposits; however, payment providers may impose their own fees.

All deposits are final once credited to the gaming account. 365cuci is not liable for any losses resulting from deposit errors made by the player, such as entering the wrong amount or selecting an incorrect payment method.

5Fund Withdrawal

Players may request a fund withdrawal at any time, provided all bonus wagering requirements (if any) have been fully met. Withdrawals are subject to the following conditions:

• Withdrawals are only processed to the same payment method used for the deposit, or to a verified bank account in your name.
• Identity verification (KYC) must be completed before your first withdrawal is processed.
• Minimum and maximum withdrawal limits are stated on your account page.
• Standard withdrawals are processed within 15 to 30 minutes. In certain cases requiring manual review, processing may take up to 24 hours.
• 365cuci reserves the right to request additional supporting documents for withdrawals exceeding certain limits, to ensure transaction security.

6Bonuses & Promotions

365cuci offers a variety of bonuses and promotions for both new and existing members. All bonus offers are subject to specific terms stated on the relevant promotions page. General terms applicable to all bonuses are as follows:

• Each bonus may only be claimed once unless otherwise stated in the promotional terms.
• Bonuses cannot be directly converted to cash unless the wagering requirements have been fully met.
• The wagering requirement is expressed as a multiplier (e.g., 10x) of the bonus amount received.
• Bonuses will expire if not used within the specified period.
• 365cuci reserves the right to void bonuses and related wins if any abuse or attempt to manipulate the bonus system is detected.
• Only one bonus may be active at a time unless a promotion explicitly allows combining bonuses.

365cuci uses automated detection systems to identify bonus abuse. Any account found to be systematically using low-risk betting strategies solely to meet wagering requirements without genuine play intent may be disqualified from the bonus program.

7Game Rules

All games on 365cuci are operated using software that has been audited and certified for fairness. The Random Number Generator (RNG) used in slot games, bingo, and table games has been certified by independent third-party auditing bodies.

• The outcome of all games is final and cannot be disputed once a round has ended.
• Technical interruptions during a game round will be handled in accordance with the platform's interruption policy — bets will be refunded if the round is not completed.
• The use of any automation software, bots, or external assistance tools for gameplay is strictly prohibited.
• Players are responsible for maintaining a stable internet connection. 365cuci is not liable for losses caused by connectivity disruptions on the player's end.
• Bets that have been accepted and confirmed by the system cannot be cancelled by the player.

8Prohibited Conduct

The following activities are strictly prohibited on the 365cuci platform and may result in immediate account suspension or termination:

• Ownership or use of more than one account
• Use of false identities or fraudulent documents
• Money laundering through the platform
• Game manipulation or exploitation of technical system vulnerabilities
• Use of bots, automated software, or third-party tools
• Player collusion to cheat in live table games
• Bonus abuse or multi-party wagering schemes
• Threats, harassment, or abusive language directed at staff or other players
• Attempts to hack or disrupt the platform infrastructure

9Account Termination

A 365cuci account can be terminated in two ways:

Termination by Player: You may close your account at any time by contacting our customer support team via live chat. Prior to closure, all eligible balances will be returned to you after deducting any bonuses that have not yet met the wagering requirements.

Termination by 365cuci: We reserve the right to suspend or terminate any member's account for the following reasons:

• Violation of any terms within this document
• Identity verification failed or false information detected
• Suspected or confirmed fraudulent or manipulative activity
• Player-initiated self-exclusion request
• Legal requirements or instructions from authorities

In the event of termination due to a terms violation, 365cuci reserves the right to withhold the account balance pending the completion of an investigation. 365cuci's decision in such matters is final.

10Liability Limits

365cuci shall not be liable for any unforeseen losses or damages arising from the use of this platform, including but not limited to:

• Financial losses resulting from game outcomes
• Service disruptions due to maintenance or technical issues beyond our control
• Processing delays caused by third-party payment providers
• Data loss resulting from unauthorised third-party actions
• Losses arising from inaccurate information provided by the player themselves

365cuci's liability to any player under any circumstances shall not exceed the total amount deposited by that player in the 30 days prior to the claim being made.

11Privacy & Data Protection

365cuci takes our responsibility to protect your personal information seriously. All data collected during registration and use of the platform is processed in accordance with Privacy Policy our detailed

In summary, we collect your personal information for the following purposes:

• Identity and eligibility verification (KYC)
• Processing of deposit and withdrawal transactions
• Provision of effective customer support
• Fraud detection and platform security
• Product improvement based on user behaviour (in aggregated form without identifying individuals)

We use 256-bit SSL encryption for all data transmissions and data storage systems that meet industry security standards. Your data will not be sold to third parties for marketing purposes.

12Amendment of Terms and Conditions

365cuci reserves the right to modify, add, or amend any part of these Terms and Conditions at any time without prior notice. However, we endeavour to inform players of significant changes through:

• In-platform notifications upon login
• Email to your registered address
• Updates reflected in the "Last Updated" date at the top of this document

Continued use of the 365cuci platform after changes take effect constitutes your full acceptance of the amended terms. You are advised to review this page periodically to stay informed of the latest applicable terms.

If you do not agree with any changes to these terms, you have the right to close your account by contacting our customer support team. Any questions regarding these Terms and Conditions may be directed to our customer support, available 24 hours a day, 7 days a week.